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48,900 КМ

Median Base Salary

How much does a Technical Support Engineer make in Bosnia Y Herzegovina ?

The base salary for a Technical Support Engineer in Bosnia Y Herzegovina is 48,900 КМ. Also known as: Technical Support Analyst, Customer Support Engineer, Customer Support Specialist, Customer Support Analyst, IT Support Engineer.
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48,900 КМ

Median Base Salary (percentile 50th)

131.0 observations

Excellent Confidence

11,200 КМ Bonus per year

23,300 КМ of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: May 31, 2024)

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29800.0 КМ

Min salary

56200.0 КМ

Max salary

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👤 Technical Support Engineer in 📍 Bosnia Y Herzegovina

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Carles Font

CEO and Partner | Q-tech

Responsibilities: • Provide technical support and troubleshooting to customers via phone, email, and other channels. • Diagnose and resolve technical issues related to hardware, software, and network systems. • Document customer inquiries and resolutions in a customer database. • Maintain customer satisfaction by providing timely and accurate solutions. • Follow up with customers to ensure their issues have been resolved. • Work with other teams to resolve customer issues. Requirements: • Bachelor's degree in Computer Science or a related field. • Excellent customer service and communication skills. • Ability to troubleshoot technical issues. • Ability to work independently and as part of a team. • Ability to work under pressure and meet deadlines. Preferred Skills: • Knowledge of operating systems and hardware. • Knowledge of networking protocols and technologies. • Knowledge of customer service processes and procedures. • Knowledge of customer relationship management (CRM) software. • Experience with technical support.

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